Frequently Asked Questions
Everything you need to know about shopping with Kinkly Shop.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Yes! Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are the materials used in your clothing sustainable?
Kinkly Shop is committed to ethical fashion. We source high-quality fabrics and work with manufacturers who prioritize fair labor practices and environmental responsibility.