Returns & Exchanges

At Kinkly Shop, we want you to feel confident in your style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and accessories must remain in their original sealed packaging to be eligible for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.